4.7 Based on 255 reviews Rated 4.7 out of 5 from 255 Google reviews

Meet the Team

Changes Clinic is a small, permanent team. You will see the same faces from consultation through to aftercare — practitioners, a consultant surgeon, a registered nurse, a consultant trichologist and the coordinators who run the diary.

Our practitioners

Mr Obi Onyekwelu, Consultant Plastic & Hand Surgeon

Mr Obi Onyekwelu

Consultant Plastic & Hand Surgeon

FRCS (Plast) EBHS (Dip)

I am a consultant plastic and hand surgeon specialising in surgical oncology (skin cancer, soft tissue, melanoma, and rare tumours) and upper limb surgery to the hand. I have worked within the field of Plastic Surgery in England for over 10 years, both privately and within the NHS. I am a member of the British Society for Surgery of the Hand (BSSH), a member of the Faculty of Expert Witnesses, and on the Specialist Register of Plastic Surgeons. I hold the statutory registration as a Plastic Surgeon with the General Medical Council (GMC). I currently manage an NHS Plastic Surgery department in addition to my private work, supervising the team of Core Surgical and Specialty Trainees working across a range of services. Previously working in the ambulatory unit at the Wrightington, Wigan and Leigh NHS Foundation Trust as an Advanced Training Post (ATP) Training Interface Group (TIG) Hand Fellow, I led the provision of hand surgery under Wide Awake Local Anaesthetic No Tourniquet (WALANT) which is super-efficient. My private practice at Changes Clinic involves the removal of lesions in a minor surgical environment. Any lesions that warrant histology are sent to the private NHS laboratory for assessment. Results are sent to you and your GP if required. I can remove most large lesions including moles, cysts & lipomas. I also treat keloid scars.

Sue Halliwell, Registered Nurse

Sue Halliwell

Registered Nurse

Sue has extensive experience in the nursing world with over 45 years of working in hospitals in both the UK and across the Globe. She currently works with Mr Onyekwelu assisting minor surgical treatments and dressing wounds on follow up visits when required. Clients love her easy manner, and she is a valuable member of the minor surgical team.

Julie Heath, Nurse Practitioner

Julie Heath

Nurse Practitioner

I have been a qualified nurse since 2013, and returned to university to complete my prescribing qualification. I have been performing aesthetic treatments for over 15 years and mentoring others. Within Changes Clinic I offer weight loss treatments; anti-wrinkle for fine lines, face lifting, hyperhidrosis and platysma bands; dermal fillers for volume loss, face structuring and definition; and facial chemical peels, fat dissolving, skin boosters and sclerotherapy.

Eva Proudman, Consultant Trichologist

Eva Proudman

Consultant Trichologist

FIT IAT

I am the founder of ukhairconsultants and the award winning Tricoextra brand. I have worked for over 20 years as an expert in hair and scalp health, becoming one of the UK's most recognised and respected Consultant Trichologists. I diagnose the causes of hair fall, breakage, thinning, diseases of the scalp and offer both industry professional and consumers, specialist advice on the most appropriate solutions.

Andrea Drackett, Medical Ultrasound

Andrea Drackett

Medical Ultrasound

MSc (Medical Ultrasound, King’s College London)

Senior Sonographer – Specialist in Abdominal, Pelvic & Fertility Imaging I am a highly experienced Senior Sonographer with advanced training in abdominal, pelvic and fertility ultrasound. Having led ultrasound services across both NHS and independent sectors for over 18 years, I bring a depth of expertise that supports accurate diagnosis, early detection and truly personalised patient care. I am the clinical lead for a premium diagnostic service at Changes Clinic, providing high-quality, consultant-level ultrasound imaging with rapid reporting and a calm, patient-centred approach. My practice is grounded in clinical excellence, clear communication and evidence-based care. Patients value my attention to detail, gentle scanning technique and ability to explain findings with clarity and reassurance. I provide all imaging and reporting for Changes Clinic, delivering a seamless, high-quality experience from assessment to results.

Sumaiyah Rangila, Aesthetic Practitioner

Sumaiyah Rangila

Aesthetic Practitioner

I have worked in the industry for nearly 10 years gaining VTCT beauty level 2 & 3, VTCT Level 4 laser & Aesthetics as well as CPD Level 5 Aesthetics. I am also trained in PRP treatments & phlebotomy. I offer Mesotherapy, Skin Needling, Chemical peels, PRP hair, HIFU, RF Needling and Electrolysis. I enjoy and am passionate about all the treatments I provide and am dedicated to delivering results.

Vanessa Shaw, Aesthetic Practitioner

Vanessa Shaw

Aesthetic Practitioner

I am a level 6 skin specialist here at Changes Clinic with over 18 years’ experience in the beauty sector. I have a passion for all things skin, including cosmetic and medical tattooing, blemish removal and advanced skin treatments like skin boosters, Mesotherapy and peels. I started my journey within the industry as a level 3 massage therapist and progressed in the beauty sector specialising in the fields I love the most. I have had the pleasure of teaching here at Changes Clinic, Southdown’s college and within the medical grade skincare sector. My journey with Changes Clinic started roughly 10 years ago when I was a student here at the academy starting my Cosmetic tattooing career. I am available for consultations and treatment, whether it’s to give you new eyebrows, or improve the skin from a range of methods including diathermy and skincare.

Carly Hinsley, Aesthetic Practitioner

Carly Hinsley

Aesthetic Practitioner

I originally trained in Beauty at college and have furthered my knowledge over the last 20 years. I have Level 2 & 3 in Beauty & Level 4 Laser. At Changes, I offer a range of face & body treatments, such as Skintrinsiq, Focus Dual, Laser hair removal, laser skin, Radio Frequency & facial peels.

Lauren Bumstead, Changes Practitioner

Lauren Bumstead

Changes Practitioner

I have a passion for helping clients achieve healthy, confident skin, I made the exciting decision to change careers into the aesthetics industry and have spent the past year building my experience and expertise. I hold Level 4 qualifications in Chemical Peels, Microneedling, Radiofrequency, Laser Hair Removal and IPL, allowing me to provide safe, effective, and results-driven treatments. At Changes, I offer a range of advanced aesthetic treatments, including Skintrinsiq, Focus Dual, and personalised skin treatments tailored to each client's individual needs. My goal is to create a welcoming environment where every client feels comfortable, supported, and confident throughout their skincare journey.

Laura McBride, The Emerald Healer

Laura McBride

The Emerald Healer

I am Laura McBride, also known as The Emerald Healer. I am a holistic therapist dedicated to helping clients feel restored, balanced and confident in themselves. Based in the Portsmouth area and working from Changes Clinic, I bring together professional training, therapeutic expertise and a genuinely caring approach to create treatments tailored to everyone. As a Reiki Master and Teacher, Lymphatic Drainage Specialist and skin therapist, I offer a range of treatments designed to support both physical and emotional wellbeing. My expertise includes therapeutic and lymphatic massage, facial treatments, skin laser therapies and Reiki, with pregnancy-safe and wellness-focused options available.

Gary Rex, Ear Wax Removal

Gary Rex

Ear Wax Removal

I specialise in Earwax removal using video otoscopy so you can see inside your ear canal before and after treatment, offering clarity, reassurance, and peace of mind. This service is delivered with professionalism, compassion, and a genuine commitment to improving quality of life. I pride myself on the kind of high-quality, one-to-one care that simply isn’t possible in rushed, high street environments. I use the safest and most effective methods to ensure effective ear wax removal all used tailored to your needs, whether that be using water irrigation, microsuction or manual tools.

Megan Morrissey, Clinic Co-Ordinator

Megan Morrissey

Clinic Co-Ordinator

Megan started her journey with Changes as an apprentice 7 years' ago. She is a valuable part of the customer service & admin team at Changes: managing the diary, ensuring all products & stock is available to practitioners. She is at the end of the phone for any queries you may have about treatment as her extensive knowledge of who is best to treat for what concern has been gained over her time with us.

Stephanie Chambers, Clinic Co-Ordinator

Stephanie Chambers

Clinic Co-Ordinator

Stephanie joined Changes customer service team some four years ago. She is an invaluable member of our team, keeping us all tidy with great administration & organisational skills. Clients love her as she is such a wonderful people person. Front of House, she is our mainstay, taking on tasks we wouldn't have even thought about. All the while keeping our systems together and all our admin up to date. Steph is also on the end of the phone if you need any advice from her wealth of experience in the industry.

What our clients say

RAD profile picture
RAD
2 months ago
Very happy with my consultation. I got the answers I was hoping for and I will soon be booking myself in for a quick and easy mole/sun spot removal. I now have a new understanding of what the problem is and what has caused it. Thank you.
josephine C. profile picture
josephine C.
2 months ago
Even though I couldn't have the treatment I wanted Carly was very helpful and knowledgeable
Kelvin W. profile picture
Kelvin W.
2 months ago
I went for an ultrasound scan due the NHS appointment waiting time was a longtime away, the service I recieved from Andrea was excellent, second to none, Andrea explained everything including the results of the scan straight afterwards.
Jay profile picture
Jay
3 months ago
I’ve suffered with rosacea for several years and have tried all sorts of creams, skincare routines and products, but nothing really made a lasting difference. Looking after my skin and being mindful of my diet definitely helps to keep it under control, but IPL at Changes Clinic has made the biggest difference by far. The redness in my face has reduced so much, and even when I do get a flare up, it’s nowhere near as bad as it used to be because the underlying redness has improved so much. Everyone at Changes Clinic has been friendly, professional and really knowledgeable. They’ve always taken the time to answer any questions and made me feel comfortable throughout the whole process. I’d happily recommend Changes Clinic to anyone who suffers from rosacea and is thinking about IPL. It’s made a huge difference to my skin and has given me so much more confidence.
Lee B. profile picture
Lee B.
3 months ago
It’s the first time I’ve done something like this. What a lovely place & people. Very kind, polite & efficient. Very impressed with my procedure, obviously, it hasn’t healed yet, but will definitely be back for more treatment & also considering other treatments too. Well impressed and everything was explained as the treatment was carried out, pleasantly surprised, thank you so much for taking such good care of my skin. Lee B
duncan T. profile picture
duncan T.
5 months ago
Changes Clinic provides a super professional and very competitively priced service, I’ve just completed two sessions to have some skin lesions removed and I was very well looked after ands made to feel at ease with the whole process. I would recommend them for anybody needing similar services.
Maria K. profile picture
Maria K.
5 months ago
Absolutely exceptional service and results. This clinic combines professionalism, expertise, and luxury perfectly. The team are incredibly skilled and attentive, and every visit feels calm, personalised, and premium.
Alex G. profile picture
Alex G.
5 months ago
I had PRP Hair Treatment, with Sumayiah, she is very friendly, she takes the time to explain the procedure and really makes sure to focus on target areas. I have had 2 treatments so far and I already see a difference in my hair density and texture. She can use a gun or syringe, the syringe goes deeper and achieves better results, so its worth asking for the syringe method. I combined my PRP with Calecim serum and that gives an even greater boost. So I recomend you sign up and ask for a booking with Sumaiyah, you'll be very happy that you did..
Alex G. profile picture
Alex G.
5 months ago
I had PRP Hair Treatment, with Sumayiah, she is very friendly, she takes the time to explain the procedure and really makes sure to focus on target areas.I have had 2 treatments so far and I already see a difference in my hair density and texture. She can use a gun or syringe, the syringe goes deeper and achieves better results, so its worth asking for the syringe method.I combined my PRP with Calecim serum and that gives an even greater boost. So I recomend you sign up and ask for a booking with Sumaiyah, you'll be very happy that you did..
Darcy S. profile picture
Darcy S.
5 months ago
Been to changes this morning, staff was very welcoming and I had the perfect treatments. Will be returning!♥️
Laurie loz L profile picture
Laurie loz L
6 months ago
Very good, the massage lady knows what's she is doing. Definitely worth a visit or 3
Emile J. profile picture
Emile J.
7 months ago
One of the best decisions I’ve made for my skin! The treatments are effective, safe, and handled by experienced professionals. I struggled with acne for years, and after visiting this clinic, I finally see clear and healthy skin. The staff always follows up after treatments, which shows how much they care about their clients’ progress. Their attention to detail and dedication to customer satisfaction is truly impressive. I would highly recommend this clinic to anyone who wants real results and excellent service.
Aitch O. profile picture
Aitch O.
7 months ago
Lovely relaxed atmosphere with great staff. My lazer hair removal was undertaken by two very capable proffessional young women Kelly and Surmaiyah. Both demonstrate constant care and ensure this not always comfortable experience is as pleasant as possible. The facility is immaculately clean and there is excellent visitor free parking available. I have no hesitation in recommending the clinic to others and whilst I can only comment on the treatments I have received to date I will be availing myself of some of the others services offered.
Pamela K. profile picture
Pamela K.
8 months ago
I am so glad I visited the Changes Clinic today for an upper abdominal ultrasound. I was a nervous wreck as I have a bit of a phobia of scans & Andrea was just brilliant with me. So reassuring, she went above & beyond with careful detailed descriptions, even went over some areas twice just for extra reassurance. I left smiling with a huge weight lifted off my shoulders. I have already recommended to a friend & highly recommend to anyone experiencing symptoms they’d like some extra peace of mind for. Was also really easy to book & communication excellent throughout. Thank you so much!!
Mayumi F. profile picture
Mayumi F.
8 months ago
I’ve been attending changes for facial hair removal for about 6 months now and I can honestly say it’s been one of the best and easiest experiences for me. Sumaiyah has been amazing through every step. From consultation to our current progress. She shows great professionalism, compassion, consideration -especially when I’m having a bad pain tolerance day- and is very meticulous in which the results are to show for it. Every appointment I get a little nervous and Sumaiyah has always put my nerves at ease and worked at a pace that suits me and my needs. I’m very thankful to work with her and be attending changes clinic. I would recommend their treatment. The staff are very welcoming. Adriana Verrier :) .
Mayumi F. profile picture
Mayumi F.
8 months ago
I’ve been attending changes for facial hair removal for about 6 months now and I can honestly say it’s been one of the best and easiest experiences for me. Sumaiyah has been amazing through every step. From consultation to our current progress. She shows great professionalism, compassion, consideration -especially when I’m having a bad pain tolerance day- and is very meticulous in which the results are to show for it. Every appointment I get a little nervous and Sumaiyah has always put my nerves at ease and worked at a pace that suits me and my needs. I’m very thankful to work with her and be attending changes clinic. I would recommend their treatment. The staff are very welcoming. Adriana Verrier 🙂 .
Monnia L. profile picture
Monnia L.
9 months ago
Andrea provides a highly professional and exceptional service. With over 20 years NHS experience you are in good hands. Any issues and their significance are explained in full. A highly recommended health screening and well-being service.
Charlie Jane Y. profile picture
Charlie Jane Y.
10 months ago
I had an amazing experience — very friendly and welcoming from the moment I arrived. She was super helpful, incredibly knowledgeable, and truly professional throughout. She made me feel completely at ease. Such a down-to-earth lady that you can feel genuinely comfortable with. Her prices are so reasonable and very affordable too. I highly recommend Andrea
Garry H. profile picture
Garry H.
2 years ago
Chloe was very well informed and helpful. There was probably too much information to absorb in the time span, and more published literature would be helpful (FAQs, prices, offers, medical considerations etc)
Linda D. profile picture
Linda D.
2 years ago
Such wonderful staff. Professional, yet friendly to keep any worries at bay. Thank you all for being so amazing and supportive!! Linda & Pippa Docherty
stephen G. profile picture
stephen G.
2 years ago
Great work on my lipoma. Can’t remember the ladies name. Naomi or Natasha? Was lovely. How is she a grandmother???
Karen F profile picture
Karen F
2 years ago
A warm and friendly welcome at this beautiful clinic. Practitioners were excellent, explaining the treatment and after care and putting me at complete ease. I’m looking forward to seeing the results of my first Focus Dual Radio Frequency Needling treatment. Thank you Changes!
Taya profile picture
Taya
2 years ago
Lovely experience! The staff were friendly and helpful. They listened to me about what I wanted and answered all my questions. Naomi was very professional and I was very happy with my consultation. I look forward to returning for my treatment.

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Address
1000 Lakeside, North Harbour, Western Road, Portsmouth, PO6 3EN
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